csRosebud County Crimestoppers is seeking interested persons to fill vacant board positions; interested individuals must live within Rosebud County and be able to attend quarterly board meetings as well as special meetings when necessary.  Please submit letters of interest to Rosebud County Crimestoppers P.O. Box 9 Colstrip, MT 59323.  The deadline for letters is May 1, 2019.

City of Colstrip Launches TEXT-TO-911

Most citizens in the City of Colstrip can now send a short message service (SMS) text message to 911 for emergency help when unable to make a 911 voice call.  This new public safety service has been brought to the City of Colstrip and is available to wireless customers of AT&T and Verizon Wireless cell phones.

text911Text-to-911 was not developed as a replacement to a voice call to 911 in an emergency situation, but rather as an enhancement to reach 911 services in certain situations:  The caller is hearing/voice impaired; a medical emergency renders the person incapable of speech; when speaking out loud would put the caller in danger, such as a home invasion, a domestic violence incident, or an active shooter scenario; and/or when on the edge of the cellular network where there might not be voice coverage, but text can get through. When in an emergency situation, all wireless callers should remember to “Call 911 if you can; Text 911 if you can’t.” 

City of Colstrip citizens should keep the following important information in mind if they send a text-to-911:

  • Customers should use the texting option when calling 911 is not an option.
  • Using a phone to call 911 is still the most efficient way to reach emergency help.  Texting is not always instantaneous, which is critical during a life-threatening emergency. It may take slightly longer to dispatch emergency services in a text-to-911 situation because of the time involved:  Someone must enter the text; the message must go over the network and the 911 Dispatcher must read the text and then text back.
  • Providing detailed and exact location information and nature of the emergency in the first text message is imperative, since City of Colstrip 911 will initially only receive the location of the cell phone tower closest to the call’s origin.
  • Text abbreviations, emoticons or slang should never be used so that the intent of the dialogue can be as clear as possible.
  • Customers must be in range of cell towers in the City of Colstrip.If customers are outside or near the edge of the towers, the message may not reach the City of Colstrip 911.
  • Texts to 911 from areas where the service is not available will receive a “bounce back” message explaining that Text-to-911 is not available in that area, and to make a voice 911 call.
  • Texts sent to 911 have the same 160-character limit as other text messages.
  • Wireless customers who use Usage Controls should remove this feature to ensure full text-to-911 capabilities.
  • Wireless customers must have mobile phones that are capable of sending text messages.  The solution is available for customers who use the native SMS provided by wireless carriers.Customers should consult their over- the-top (OTT) messaging provider to determine if and how text-to-911 is provided by the OTT application.
  • The texting function should only be used for emergency situations that require an immediate response from police, fire or emergency medical services. For non-emergency situations, customers should contact their local public safety agency via a 10-digit non-emergency number: 406-748-2211
  • Out-of-Service cellphones will not be able to Text-to-911; there must be an active data plan for Text-to-911 to work.
  • Do not joke around. If you text to 911, responders will be dispatched.
  • Text-to-911should only be used to communicate between emergency help and the texter.No pictures, video, other attachments, or other recipients can be appended to the message.

  • CITY OF COLSTRIP TEXT –TO-911 WILL GO LIVE ON SEPTEMBER 15, 2016

 


Q: If I have to talk to someone about my drivers license where do I go and when?

A: The State Examiner comes to Colstrip every Thursday. They are here from 10:15 AM to 1:45 PM and are located on the 2nd floor of the Human Services Building located at 417 Willow Avenue (library building). The license examiner does not have an office in the police complex anymore.


Q: If I need to take care of registering my vehicle where do I go?

A: The Rosebud County Treasurer is in Colstrip the 2nd and 4th Tuesday of every month. Their hours are 10:00 AM to Noon and 1:00 PM to 3:30 PM. They are located on the second floor of the Human Services Building (library) located at 417 Willow Avenue.


Q: I need to ask a question or have an issue resolved, who should I contact?

A: Citizens wanting information from the CPD or who need to report a crime or other issue can call 748-2211 and can now email:  Ask The CPD

Cory Hert

 Cory Hert

Cory was raised and graduated high school from Hysham, Montana. He spent 9 years in the US Army as an helicopter mechanic. While in the Army he received an A.S. Degree in Administrative Justice from the University of Hawaii. After leaving the Army he was hired as a deputy sheriff for the Rosebud County Sheriff's Office and was stationed in Colstrip. He left the Sheriff's Office after 5 years when he was hired by the Colstrip Police Department. Cory has been Chief of Police since May 2012.

    

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